Merry Christmas and a Happy New Year 2010!
23 December 2009
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Merry Christmas and a Happy New Year 2010
Please note the availability of our telephone support during the holidays:
Our telephone support is available again on January 11, 2010.
For support inqueries our FirstLevel support is available during the holidays via email. To contact our email support please create a support ticket here.
The turnaround time for inqueries till January 10, 2010 will be between 1 and 12 hours. Please see also our Support Level Agreement.
Our technical systems are monitored 24 hours/7 days a week and our technical staff ensures that our systems will be reliable available. Learn more about our Service Level Agreement.

